Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we want to inform you that our team has analysis, issue occurs due to face recognition failure on devices. Please follow the below steps as resolution of this issue.
Path: Disable Face Recognition from your device. Restart the start. Issue will not happen again.
