Camera Problem

[SagarHitesh]

Hi . I am M21 user. I have this problem arise since last 6 months. When I start my camera and use rear camera in photo mode, I click the photo button and it turn in video mode and then it stopped and come up with camera frame in which I have tried to click whichever photo.  I have to try it 4,5 times and once I am able to capture photo. I closed camera app and again and again tried. But some time it successful but most of the time failed.

I am not pressing click button hard or continuously. Just simple click but most of the time it goes in video mode. Only in rear camera not in front camera. So please let me know if anyone have solution for it.

Thanks

Sagar.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by the given link:
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-camera-not-working/

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support