Original topic:

Camera Issues

(Topic created on: 12-04-2019 07:57 PM)
66 Views
JaiMohit
Active Level 5
Options
Galaxy M
Am using Samsung M30s This Mobile Front Camera 13Mb And Back Camera 48 Mb But Am Handling Some Problems poorly picture Quality And Not worth For 13 And 48 Mb just using 8 and 20 mb Camera picture Quality Any Solutions Please Tell Me
17 Comments
Sandee16
Active Level 2
Galaxy M
then try ,settings>apps>camera>camera settings> reset settings
JaiMohit
Active Level 5
Galaxy M
Already More Time Am Using This Steps But Not Use
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Hatilipi
Active Level 6
Galaxy M
Front cam is 16mp not 13mp and it feels like 5-8 mp cam.Photos in lowlight and artificial light is very bad.sharpness is missing in front cam.Only ota update can slightly improve the quality of photos.Even after ota update we will not get R7pro like photos bcoz of its sensor and aperture.
JaiMohit
Active Level 5
Galaxy M
Ota Update Which Date Realised?..
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Hatilipi
Active Level 6
Galaxy M
Dont know the exact date but they may give it in this december along with the security patch update.
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Hatilipi
Active Level 6
Galaxy M
It is available now.
Download it.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Hi there,


Kindly follow the mentioned steps to resolve the issue in your device.
1- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
2- Turn on the Auto Flash (If Available in the Device).
3- Reset the Camera ( Camera--> Settings --> Reset of camera setting).
4- Software update via FOTA or Smart switch PC suite.

For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

 

Regards,
Team Samsung Members

 

JaiMohit
Active Level 5
Galaxy M
Thanks Dear Samsung Support
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