Bug report after updating my m52 5g

[032satyam]

Bug report after updating my m52 5g 2 days ago I updated my device that is m52 5g I got March update on 15th March after updating  my device my phone gallery is not working  properly my whatsapp  images and videos  and documents are not showing  in phone  gallery and file manager both kindly  do something soon samsung 

[vivek1989]

I also faced it

[Manishm52]

Yes same issue... I am very frustrated and my phone because useless due to this important feature. My office work is being disturbed.

[Joelianz]

i'm so sad for same issue, perhaps the vendor will fix this issue for next OTA update firmware quickly

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support