Brightness setting issue

[Senthil5]

If the adaptive brightness is enabled and the brightness value is set by user. The setting is getting reset to zero whenever phone is restarted. 

Issue is user brightness setting is not saved.

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

>>Activative Adaptive brightness:
1. Open the Settings app.
2. Tap Display.
3. Tap the switch next to Adaptive brightness.
4. Slide the brightness bar to the right to maintain the screen brightness according to the sounding

>>Reset the settings:
Step1: Navigate to app's screen and tap on Settings.
Step2: Tap on General Management.
Step3: Tap on Reset.
Reset settings: Reset all settings to their default

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

[PrajwalKasture]

No problem solved