Battrey issue m21

[m21m]

M 21 which I have bought in 2020 has a solen battery at bottom of the phone. 

I have taken to the samsung service center thay said that battrey has to replaced. But they are not having it in stock .

And thay said thay don't know wather it will come or not and thay ar not able to oder 

But I still checked after a month. Not available 

 What to do

[ShivanshSaxena]

Your current device may be a bit dated, so I would suggest acquiring a new phone and utilizing your present device for secondary and lighter tasks.

[m21m]

I only use whatapp, YouTube, camera and for call
And still gives 4 to 8 hrs depending on use

[ShivanshSaxena]

The substantial 6000 mAh battery in your Galaxy M21 is certainly noteworthy. 🔋📱 However, it is important to consider that the typical lifespan for optimal battery performance in any smartphone, regardless of its category (flagship, midrange, or budget), is generally around four to five years. ⏳ lifespan Given that your phone has been in use for an extended period and is still providing over five hours of usage, its current performance is quite reasonable. 👍😊 Perhaps you might consider using it for less demanding tasks and acquiring a new, more advanced device for your personal needs in the coming months. 💡 upgrade I trust this suggestion is helpful. 🙏😊

[Chanakya_Reddy]

I suggest you to try it from other samsung service centres from nearby cities. Else local shops might have them in stock.

[Retrograde]

Your local service center cannot order the part, reach out to Samsung India's main customer support line or website. They may be able to locate the part at another depot, arrange for a special order, or direct you to an alternative authorized service center that has the part..or you might consider reputable third-party repair shops. They often have access to genuine or high-quality replacement parts for older models.

[goodthings]

Kindly go to service center for check and resolves this issue. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the availability of parts for repairing your product is always confirmed by the service center only.

We would suggest that you kindly coordinate with the service team to get the required parts or reach out to any other service center in your area for assistance.

Thank you for your understanding. If you have any further questions, please feel free to reach out.

Warm Regards,
Samsung Customer Support

[Shivanifire]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.