Battery

[mihir93]

After latest updates battery is draining faster automatically in M35

[Wodehouse]

Sorry to hear that your Samsung M35's battery is draining faster after the latest update. This issue can be frustrating, but there are some troubleshooting steps you can try to resolve it.

*Check Battery Usage*

First, check which apps are consuming the most battery power. Go to _Settings_ > _Battery and device care_ > _Battery_ > _Battery usage_. This will give you an idea of which apps are draining your battery.

*Adjust Settings to Conserve Battery*

Here are some additional tips to help conserve your battery:

- *Turn off Background App Refresh*: Disable this feature for apps that don't need it. Go to _Settings_ > _Connections_ > _Data usage_ > _Background data usage_.
- *Lower Screen Brightness*: Reduce the screen brightness or turn on Auto-brightness. Go to _Settings_ > _Display_ > _Brightness_.
- *Turn off Location Services*: Disable Location Services for apps that don't need it. Go to _Settings_ > _Connections_ > _Location_.
- *Use Power Saving Mode*: Enable Power saving mode to limit CPU performance, reduce screen brightness, and turn off unnecessary features. Go to _Settings_ > _Battery and device care_ > _Battery_ > _Power saving_.

*Additional Troubleshooting Steps*

If the above steps don't resolve the issue, try:

- *Restarting your device*: Sometimes, a simple reboot can resolve the issue.
- *Checking for software updates*: Ensure your device is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
- *Resetting app preferences*: Go to _Settings_ > _Apps_ > _Menu (three dots)_ > _Reset app preferences_.

If none of these steps resolve the issue, consider visiting a Samsung authorized service center for further assistance.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support