Original topic:

Battery info/Battery Capacity/Poor Performance

(Topic created on: 08-13-2022 03:59 PM)
353 Views
Rumy123
Beginner Level 3
Options
Galaxy M
Tje battery info in my Galaxy M32 device shows that the battery capacity is 5000 mah after latest security patch update post Android 12 One UI 4.1, even though the battery capacity is around 6000 mah of this device. And i am experiencing that the battery is performing poor after the update.
Please Fix This Asap.

image

#GalaxyM32, #OneUI4.1, #M32, #Android12, #BatteryCapacity
4 Comments
NOOB_1ST_ACC
Expert Level 5
Galaxy M
That's a bug
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Anonymous
Not applicable
Galaxy M
Your battery should run at it's full capacity, even if it's shows like that. So, your poor battery performance has certainly nothing to do with that.

And report it to samsung using members app.
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Rumy123
Beginner Level 3
Galaxy M
Ok
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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