Original topic:

Battery drain

(Topic created on: 05-03-2021 10:08 PM)
279 Views
Gyana1986
Active Level 1
Options
Galaxy M
After I updated my M31 with latest software upgrade my battery is draining like any thing. Sometimes charging issues also arises. Earlier while making Internet jn my PC through my hotspot from morning to evening, at the day end my charge remains 50% but now just using net for 3-4 hours, charge remains 40 % excluding other uses. 
I am not satisfied with my battery issues. And customer cares are not also solving my issues 
9 Comments
Itsdebby
Expert Level 5
Galaxy M
This is common issue
Wait for new update
0 Likes
Galaxy M
It happened after one ui 3.0 or 3.1 ?
0 Likes
Gyana1986
Active Level 1
Galaxy M
3.1
0 Likes
Galaxy M
OK so in the MAY SECURITY PATCH OR THE OTHER update every thing will be fine
0 Likes
Gyana1986
Active Level 1
Galaxy M
Hope so. But I am disappointed of such battery drain. My 6000 mAh battery works like the 3000 mAh battery of my old lenovo phone
0 Likes
Galaxy M
Ya I hope so and what do u think will the galaxy tab A7 get Android 11 update tomorrow
0 Likes
Gyana1986
Active Level 1
Galaxy M
Don't know
0 Likes
dineshgranger
Active Level 1
Galaxy M
my battery drains too after update 3.1 March patch

Screenshot_20210503-210612_Device care.png

0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes