Original topic:

Battery Protection Feature Broken on M53

(Topic created on: 06-30-2025 12:38 PM)
142 Views
kingplayz
Active Level 3
Options
Galaxy M

image

My M53 phone keeps charging even after I set the battery limit to 95%. This is a serious problem. The phone still goes past the limit and keeps charging, which can damage the battery over time. I rely on this feature to protect my phone, so please fix this issue as soon as possible.

(My phone is still charging.)

Edit: My phone is charged at 100% completely even when I am using battery protection feature..
7 Comments
Kunapatra
Active Level 9
Galaxy M
Why don't you use Adaptive? This option is much better than Maximum.
0 Likes
kingplayz
Active Level 3
Galaxy M
I’m not sure if I should keep using the Battery Protection feature right now. If it’s completely broken, it might end up damaging my phone’s battery even more. I’m really worried that it could make my phone’s battery condition worse instead of protecting it.
0 Likes
Kunapatra
Active Level 9
Galaxy M
Yeah, you're right, but check the other method as well and see if it's working or not.
0 Likes
harshasaladi
Active Level 3
Galaxy M
For me its working fine its stopped charging at 95 percent
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
harshasaladi
Active Level 3
Galaxy M
First solve the bug of battery draining issue
0 Likes
ManojSaxena
Active Level 3
Galaxy M
This could be a bug, reset the phone settings. Then turn on the settings again, this may not happen again.
0 Likes