Original topic:

Bad photography capabilities, need improvements.

(Topic created on: 02-26-2025 08:03 PM)
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yourbrorishabh
Active Level 6
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Galaxy M
The Galaxy M35. Although one of the best smartphone cameras for it segment. They still **bleep**, the contrast, exposure and colours look muted , but making them mute doesn't make them look natural, they are straight bad,

 especially the front camera is having some serious problems, the viewfinder has better photos than the actual one.
Most times in opposite to sunlight, a halo effect surrounds the face or body, the contrast is bad, the exposure is bad, the colour production is garbage, 

The halo effect is on both front and back cam.

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Back camera have some serious war with good colours, saying it doesn't produces pleasing and even the correct colours.

Night mode needs to be improved.


Focus is another thing, this device have problem upon, the camera sometimes doesn't focus the intended object.


Samsung please fix this, and the community members, tag samsung and give this as a feedback.

5 Comments
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy M
👏😮65560lso19
0 Likes
Galaxy M
These thing doesn't work, you know these well enough if you're in a software team, this needs improvements
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Galaxy M
0f
Galaxy M
Update: these problems has been solved