Today, Many of the Samsung users are facing auto restart issue on their Smartphones.
Most of them are affected by this issue via Software Updates.
So I have done a research behind this and found out thses following results;
● All of us know that Samsung phones are not for gaming, it is only for normal use. So many people buy a samsung device for nice ui experience and then optimize it for gaming via 3rd party softwares etc. So after doing such things and doing a major android update may leads to restart issue.
● The second thing is that before doing an update, clearing the cache and optimizing the device can prevent upto 90% of occuring auto restart issues.
● And finally my opinion is that not to do software update immediately when it arrives. Be patient and wait one week and search about the update in youtube etc and then considering about installing the update.
Samsung phone in general auto restarts, I had this issue in their Premium note series phone. I think, samsung Management of cache is bad that they need to restart the phone after some interval. Never had this issue in LG, also a Korean brand. Samsung could not resolve this issue in last decade, and I don't think they are even interested or maybe their code base of their OS is poorly written and same is copied in full or part in successive OS. Same problem like with Microsoft, they used same horrible code base for all their OS until Windows 7
But bro, none of the Samsung phones have Restart issue in its initial stage (before installing any update). It arrives with the installation of wrongely coded (not-optimized for all type of devices) updates given by them. But this update do not cause every phone to restart because they optimizes their updates only for non-user optimized phones. Means that if you optimize your phone for anything other than the stock optimization, then Software Updates causes such issues on your device. I also agree that it's a big fault from the brand.
None of this is a justification!! This issue is not there in other brands, except for some poco devices. You don't have to "worship" and "pamper" your device like you said in order for it to work properly. If that's the case, the phone is a bad one. That's it. If gaming causes restarting or one need to clear data monthly (in case of phones with monthly updates), that's pathetic.
No its not about clearing data monthly... Clearing the device 'Cache' before installing an update is recommended... Then about gaming, Samsung phones are not optimized for gaming... You can purchase gaming phones like IQ Poco etc if your first priority is gaming...
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue. Kindly use a genuine Samsung charger.
Note: We always recommend using a genuine Samsung charger for charging your device. There are two methods to disable the auto-restart function Method 1
Please follow the below steps: Step1: Navigate to the app's screen and tap on Settings. Step2: Tap on General management. Step3: Tap on Reset. Step4: Disable Auto restart (if enabled). Step5: Auto-restart disabled.
Please follow the below steps: Step1: Go to "Settings" Step2: Tap on "Battery and device care" Step3: Tap on Three dots Step4: Tap on "Automation" Step5: Disable "Auto-restart at set times" if enabled
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).
Thank you for writing to Samsung. Warm regard, Samsung customer support
