Original topic:

Auto Restart Problem

(Topic created on: 09-15-2022 12:21 AM)
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Om18
Active Level 3
Options
Galaxy M
Did anyone got the solution for restart issue?
5 Comments
ㅤ
Expert Level 5
Galaxy M
Cpu reballing or replacing the cpu. Cost 1k to 3k depends upon the shop and the repair.
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Om18
Active Level 3
Galaxy M
Ok, it will not get right at its own ? I did a factory reset 10 days before...till yesterday it was fine but then at night it restarted again.
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Anonymous
Not applicable
Galaxy M
Make your last full data backup and go to the Samsung service center and replace motherboard , your device dead at any time , so don't waste time otherwise your data will lost
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mHappiee
Expert Level 5
Galaxy M
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

If the issue still persists we would request you to kindly visit your nearby service center, for the physical inspection of your device. Please be assured, our team will surely help you with this.

You can search for the nearby service center from the given link:-https://www.samsung.com/in/support/service-center/

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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