April 01 patch update fails. Device is dead

[GoTo2234]

April update has crashed my M31 device. Can't do anything with this now. No reboot or factory reset or hard reset etc. Update Fails at 29% with an error.

[Ehsank]

send this pic to Samsung care here and talk to them simultaneously

[ferozukhan]

Facing same issue

[ferozukhan]

Reinstalled official stock firmware using ODIN. Working fine.

[rafiqrooney17]

Which firmware version you used via odin. I am trying the feb patch but it's  loading for hours. 

[Niyam]

How to reinstall official stock firmware using ODIN, can you please provide detail steps?

[Devaraj]

do hard reset by pressing powerkey+volume up key for more than 7 seconds, it will go recovery mode, then select factory reset by pressing and selecting using power key.

[GoTo2234]

Did not work.

[addicted2088]

Try to use Smart Switch on a Windows PC.

[Boosna]

prblm solve huya...