Original topic:

App crash, System Auto restart, Freez

(Topic created on: 02-23-2021 12:57 PM)
348 Views
Annie1me
Active Level 4
Options
Galaxy M
How many of you facing App crash, System Auto restart, Freez suddenly after Android 11 Update on their galaxy devices?

How are you handling such bugs? 
8 Comments
Ehsank
Expert Level 5
Galaxy M
did you done wipe cache partition after update?
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Annie1me
Active Level 4
Galaxy M
Yes
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Raz_
Active Level 9
Galaxy M
considering all the bugs people are facing, now i don't want to be a part of android 11 😅
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Annie1me
Active Level 4
Galaxy M
Yes it's too much
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Annie1me
Active Level 4
Galaxy M
Dear Samsung, I have tried all the possible troubleshooting, contacted customer support through chat and even went to service center to get my issue resolved BUT EVERYTHING FAILED MISERABLY...

SERVICE CENTRE updated my system but after coming out of there I faced the same AUTO RESTART DURING AN IMPORTANT CALL....

I just can't take it anymore... It's extremely inconvenient and affecting my PROFESSIONAL LIFE VERY BADLY...
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Sahu0078
Beginner Level 2
Galaxy M

I'm facing the same problems from past 2 days. Even i cleared my whole device

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MatthewI632
Active Level 5
Galaxy M

What device are you experiencing the issue? It seems like Samsung Galaxy M30s devices are most affected in terms of freezing and restarting issues after system updates due to unstable internet connection or pausing while downloading a system update, including Android 11.

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