Original topic:

Any one Facing Massive Battery Drain Issues of Galaxy M35

(Topic created on: 10-10-2024 10:59 AM)
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CaptainSouvik
Active Level 3
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Galaxy M
Galaxy M35 Battery 6000mAah but Charge Decreased fast.
This Should solve next Software maybe if you are know about it 
Please Write down your opinions 
3 Comments
vindey894
Active Level 1
Galaxy M
I think you must go with power saving mode available in battery section. Moreover u must keep data, bluetooth, wifi, nfc etc toggle off when not in use.
By any chance u can get max. 10-11hrs of SOT in 100% charge
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.However, we are taking your valuable feedback regarding drain issue. we are continuously working to make our products better and more efficient.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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