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11-01-2023 04:32 PM in
Galaxy MI have seen many complaints regarding M31 hardware issues that the phone is getting restarted and getting stuck on the Samsung Galaxy M31 logo(at the boot stage).
Samsung service center people said this is a Samsung M series family problem and asked me to replace the motherboard.(If that is Samsung's problem then why should I pay?)
But my question is, has anyone faced or heard about similar issues in the latest Galaxy M34 or F54 phone? I want to buy one of these two phones.
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11-01-2023 11:40 PM in
Galaxy M- Mark as New
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11-02-2023 10:34 AM in
Galaxy MF34/M34 is same but the series and selling platform is changed only
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11-02-2023 07:56 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that for your Galaxy M31 restart issue kindly share the jobsheet number and contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful to us to resolve your issue.
For the purchase of Galaxy M34 5G or Galaxy F54 5G, we want to inform you that both devices are terrific. There is no issue with these devices if any issue occurs in the future then we are always helping our customers to resolve their issues. You can freely purchase one of them as per their specifications you can check the specifications of both devices by the given link.
Galaxy M34 5G specifications: https://www.samsung.com/in/smartphones/galaxy-m/galaxy-m34-5g-silver-128gb-sm-m346bzsdins/#specs
Galaxy F54 5G specifications: https://www.samsung.com/in/smartphones/galaxy-f/f54-blue-quartz-256gb-sm-e546bdbhins/#specs
Warm Regards,
Samsung Customer Support