In my Galaxy M52 today a security update came of feb 2024 which comes in three months but in my phone after prev update a green vertical line appeared and now after updating today a second green line appeared whats going on how a second green line can occured right seconds after security update
Please tell what's happening its not the right thing happening I am disappointed with samsung
I have done reseting and all others thing which shows on internet like(third-party apps, maintainence mode,etc.)
Note- my phone has not been damaged by fall damage or any water damage
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Approach Consumer court because there's no free screen replacements for M, F, A series because of green line issue which is really unfair to the customers who put their trust in the company.
As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues.
However, as you have already done the possible troubleshooting steps on your device, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
