Original topic:

Android auto not getting connected

(Topic created on: 08-24-2021 08:37 PM)
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COOLLOVER001
Active Level 3
Options
Galaxy M
Android auto not getting connected in tata nexon for samsung m51 and m31s. Connecting using usb to type c cable. It is charging but on touchscreen i do not see anything. Kindly help.
6 Comments
COOLLOVER001
Active Level 3
Galaxy M
Working with original samsung cable. Checked.
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Members_5ayaDiK
Beginner Level 2
Galaxy M

Can you please share the original cable purchase link in amazon or flipkart. I see there are multiple, but confused which one to buy

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COOLLOVER001
Active Level 3
Galaxy M
Dont buy online...go to shop...test first then buy.
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Members_5ayaDiK
Beginner Level 2
Galaxy M

If I am not wrong, my M51 charging cable  is Type- C-C cable.  Now I have to purchase a USB - TYPE C which fits into the need. Does Samsung M51 has such USB-TYPE C original cables ?

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COOLLOVER001
Active Level 3
Galaxy M
Any type c cable, which support charging and data transfer would work
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Members_5ayaDiK
Beginner Level 2
Galaxy M

I am pasting the solution that worked for me to get this problem sorted out. I wanted to paste here, as I tried multiple solutions that are on the google community , but nothing worked.  I tried both the below solutions and I am able to connect to android auto. Not sure, which solution really helped here.

Solution 1 :  1) On phone -- > Settings --> Apps --> There will be a 3 lines and a down arrow. Click that and enable "Show System Apps".  2) Now search for the  "USB Settings" --> Select Storage --> Clear data. 

Solution 2:

Started the Mobile Phone in Safe Mode (by pressing Power button and Volume down button). Once the phone entered into the safe mode, searched for "General Management" and reset 3 available settings -- 1) Reset network settings, Reset  all settings and Reset accessibility settings. 

 

After the above 2 steps, I connected the cable, and in a flash the Android auto got connected. 

 

P.S : I used a original Samsung USB to C type cable 

 

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