Original topic:

Android 12 M21

(Topic created on: 04-30-2022 03:16 PM)
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MseriesHardWareIssue
Active Level 1
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Galaxy M
I recently received Android 12 update in Galaxy M21. But now I am noticing a lot of stutters while scrolling youtube, Instagram and other apps too...The smoothness has been crippled by this update ,sometimes even the Notification panel lags while bringing it down.
Battery Backup AND SCREEN ON TIME(SOT) has also decreased by 1.5 Hours,although No CARRIER AGGREGATION has been added.
2 Comments
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Chamin Dias
Beginner Level 2
Galaxy M

I too am experiencing the same issue with my M21. The smoothness has been decreased alot after updating my phone to the android 12 (One UI 4.1)  . Most of the time the device lags very much. Moreover the RAM management has become an unpleasant thing . It can't even hold a small file in the RAM. Everything gets refreshed all the time. Most of all I can't even play a small game on my M21 now. It lags alot . Hope Samsung releases a more optimized update so that the device could deliver the maximum power & smoothness again. 

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