Don’t keep your phone in a locked car on a hot day, and keep it away from direct sunlight if possible. Higher brightness settings might cause the phone to overheat. Turn off Adaptive Brightness and use the brightness slider in the Quick Settings menu to reduce it. Remove the phone case when the device is overheating. Some thick cases don’t offer enough ventilation to let the heat disperse naturally. In extreme cases, malicious apps and malware might run processes in the background, causing the phone to overheat.
Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app. Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.
Step 1. Go to Settings > Apps. Step 2. Tap on More options (three vertical dots) on upper-right corner > Sort by > Size. To delete: Step 1. Go to Settings > Apps. Step 2. Select an issued app. Step 3. Tap Uninstall to free up storage space.
Improper App installation may also cause Android Apps crashing problem. You must download the App from the Google Play Store/ Galaxy store and use it only after it is successfully and completely installed on your device. In case your Apps stop abruptly, delete or uninstall the App from your device and install it back carefully after a few minutes.
Step 1. To uninstall apps on an Android device, go to Settings > Apps. Step 2. Select an issued app > tap on Uninstall. Step 3. Go to Google Play Store and reinstall the App again.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
