Original topic:

After one ui 6 update other file storage increase

(Topic created on: 12-26-2023 01:27 PM)
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galaxym535g
Active Level 4
Options
Galaxy M
After updating one ui 6 on m53 5g the other files storage increase suddenly how to clear this any solution also i tried clear recycle bin,secure folder also but issue still not solved any solution guys?

image


5 Comments
al6mamun
Active Level 4
Galaxy M
After a major OS update, It's better to factory reset the device for best performance
galaxym535g
Active Level 4
Galaxy M
Aree bhai reset kiya fir bhai show kar raha hai
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al6mamun
Active Level 4
Galaxy M
Factory reset Karne ke bad to sob kuch delete ho jageya, ehe to nehi ana chaihiye
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the other files storage category contains data from apps you have installed on your smartphone or tablet. It includes items such as system files, cached data, and temporary files that do not fall into any other storage categories.

The data contained in the “Other” storage category cannot be deleted directly from your device. However, you can clear some of it by deleting cache or app data.

Kindly perform the following steps to resolve the Clear app cache and device cache.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

In case the issue still occurs kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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shabbi04
Active Level 4
Galaxy M
I got December patch update for M53 5G 1703772023574.jpg
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