About battery drain problem

[pawannagda]

Hello everyone....I purchase Samsung's m31 yesterday ...but the battery is draining fast...I am not playing any games ...only I am using WhatsApp instagram and camera...Is this problem is common or any faulty  in my device... plz suggest me what I do...

[galaxyboi]

please don't play with the developer mode because when developers mode is active it might be easy for hackers to access your phone

[Ehsank]

@ a50suser you have some wrong information
this is normal settings
without root no one can harm ur device

[Ehsank]

dont mind but do some research in Google just type
" is enabling developer option can harm our mobile"
then you will know the fact
hope you get ur confusion clear now

[Ehsank]

and by the way this is not called playing this is well known option
if anyone without knowledge doing any thing even in normal settings then it would be called playing

[AjaiX2015]

If you are using camera especially 64mp, then it's not a big surprise.

[Ehsank]

yes brother it is normal see after your sleep till wakeup its drain 3% it s good enough backup and quiet natural
so many people saying 10-12% draing during idle mode

[Nayan4]

No it's almost in all

[prasansubba]

m31 battery is wack....first they claim like its the power house of battery 6000mah which will last for 2 days......but when you buy it....it barely gives u 11 hrs of battery life.....and charging also consumes lot of times .....

[pawannagda]

same here bro..I feel that battery is just 4000 mah...

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Hope you issue got resolved and if the issue still persists, kindly follow the given below step to resolve "Battery drainage"  issue:

>>Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the given link: http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support