Original topic:

AUTOMATIC RESTART

(Topic created on: 06-13-2020 12:50 PM)
399 Views
Bhanuteja7
Active Level 1
Options
Galaxy M
my phone getting restart automatically. Does this problem is only for me or all the samsung users.i hope that my phone is not hacked or is ist a symptom that my phone got hacked. I send error reports through log files many times. But this problem is happening to me.

Kindly response for this problem
8 Comments
bhargawa
Beginner Level 3
Galaxy M
My new galaxy m31 1week old has its first restart within 5days.
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nayak98
Beginner Level 3
Galaxy M
my galaxy A30s was struck for about an 20min after the latest Android 10 update
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AMPK
Expert Level 3
Galaxy M
Please check your auto restart if any entry of days and time is there delete all that and turn off.
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Bhanuteja7
Active Level 1
Galaxy M
i turn it off long time ago but the problem is repeating
AMPK
Expert Level 3
Galaxy M
No previously you would selected some day or time of restart which has to be removed if is off also.
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Sanam14
Active Level 1
Galaxy M
I have facing the same issue problem
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Rohithjoc
Active Level 1
Galaxy M

I too got yesterday the same with my m30s. Tried out factory reset though but not working. Booked appointment with the Samsung service centre

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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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