Original topic:

4k ultra HDR glitch

(Topic created on: 12-07-2024 09:38 AM)
103 Views
ThakarHarshil
Beginner Level 2
Options
Galaxy M
In YouTube 4k HDR video is not working properly and lagging very much in my samsung m35 5g mobile.

Tell me what is the problem with my phone?
4 Comments
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Based on your concern about the video quality. The video quality can vary based on the content. If a video is in 4K, it will play in that resolution if your internet supports it. A slow connection may reduce quality, so please check your connection. If the content is in 4K on YouTube and your network is strong, consider reaching out to YouTube support for help. then we request you to please contact to the You tube app support team.

If you have any further questions or need assistance, feel free to reach out.

Warm Regards,
Samsung Customer Support

DineshShetty
Active Level 1
Galaxy M
Till now this problem is not solved 😕 please do something 🙄
0 Likes
Galaxy M
As they mentioned plzz reachout to youtube support team
DineshShetty
Active Level 1
Galaxy M
I didn't get it how to reachout youtube support,actually this problem with samsung right 😕
0 Likes