Thank you for reaching out to the Samsung community! We recommend installing the application from play store and Galaxy app. If you face any issue while installing from store then please follow the below steps:
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Play store >> force stop. - Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Play store >> Storage >> clear data. - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
