Original topic:

problems experienced after updating j7 prime to android 7

(Topic created on: 09-23-2017 11:33 PM)
362 Views
JWLZ
Beginner Level 4
Options
Galaxy J
battery is discharging faster than in android os 6...
charging takes a lot of time
sime applications are not working..email ,gmail,especially some google apps are stuck..
processing speed of phone got lowered.. i have experienced hanging in my fone for several times after android 7 update...
charging of battery is stuck at 92%.after some time it will again starts charging from 89%.
so i request samsung team to please make necessary alterations in android 7 version.. to boost the fone performance.... and to fix all the above problems

waiting for the updates...
thank u
5 Comments
Anonymous
Not applicable
Galaxy J
same problem in J7 Prime 😑
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pushpendra
Active Level 4
Galaxy J
same problem on my j7 2016
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JWLZ
Beginner Level 4
Galaxy J
got the new update for j7 prime.. around having a size of 20.57 mb
but the above mentioned problems are not fixed, they still continues
so am eagerly waiting for the nxt updates to fix the problems
hope samsung team will ensure the necessary updates

thank u
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admin_
Expert Level 5
Galaxy J
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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devis
Beginner Level 2
Galaxy J
slow charging speed in j7 6
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