i have galaxy j7 max device. Bought 3 months back. i am facing a ridiculous problem like when i am listening to music or streaming videos in youtube(with headphone attached), music or video getting stopped intermittently and google assistant window getting opened. sometimes the songs getting changed automatically. Anyone facing similar problem?
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Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue: 1) Kindly check the issue using any other headphone. 2) Navigate to Settings >> Apps >> Press on More >> Reset App Preferences 3) Run your device in Safe Mode to check the issue 4) Keep updating the device if available. 5) Take full data back up and reset the device. Be sure to hit ♡ when you find an answer that works for you.
