Original topic:

ram usage is worst

(Topic created on: 06-05-2018 09:51 AM)
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jula
Beginner Level 2
Options
Galaxy J
The ram usage of the J7 max mobile is worst as without any usage it has only 600mb ram free outvof 4gb.Even if many notification comes then then the notification pannel crashes and unable to see the notification for more than 15 minutes.The upper scroll bar crashes a lot and unable to use it even for a day to get out of this I have to restart my mobile again in a single day.Galaxy stories supplied by you also stops working and also the battery backup is very low after a full 100% charge at morning it gets upto 20% at the evening even in power saving mode.I think last two software updates were very bad as earlier they were all right but after the recent update the ram usage is very high even the apps work slow in 4gb ram processor.I am very sad with performance of my phone.So kindly create updates that are usefull to the user.Everyone told me that samsung mobile hangs a lot but I thought that those were all humors but I found myself after 1 year usage of the phone that everyone tolds correct.08865949-71c1-4cc7-8a75-0b78b153e249.jpg
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7 Comments
jula
Beginner Level 2
Galaxy J
see this please9941b1de-4f75-41fc-96b2-6cb7d9c76e09.jpg
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arp8976
Active Level 4
Galaxy J
lol
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Rishikanji
Active Level 10
Galaxy J
your phone have some problem..
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ma72
Active Level 3
Galaxy J
thirdparty apps ko force stop kr k ram optimise karo bro
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ma72
Active Level 3
Galaxy J
mera 2Gb hi ram h pr 600 se 800 mb ram free rhta haefbc378-d7e3-4126-952f-8ea3e264b171.jpg
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admin_
Expert Level 5
Galaxy J
We apologize for the issue you are facing in the device. We suggest you to follow the below steps to fix the issue:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Navigate to device maintenance > Memory >> Clean now.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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devgunde
Active Level 1
Galaxy J
galaxy no nxt mobil hang
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