Original topic:

not able to save contacts in sim card

(Topic created on: 12-22-2017 11:55 PM)
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PrinZce
Active Level 3
Options
Galaxy J
when i try to save a new contact in sim it doesn't save and showing unable to save contact ..what its happening samsung there are so many bugs in our phone and u guys donot even try to solve it by giving software updates ...
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6 Comments
Maroof99
Active Level 6
Galaxy J
coz of full memory.....sim can save 200 contacts only
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PrinZce
Active Level 3
Galaxy J
no bro there is only few contacts saved ......if u know any solution plz tell
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Galaxy J
try another sim if that worked, that means your sim have fault
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Galaxy J
i am also j7 max user and i also checked i haven't such problem
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Avay
Beginner Level 2
Galaxy J
i have also this problem unable to save the contact in sim in j7 max
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admin_
Expert Level 5
Galaxy J
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Select any other location to save the contacts and check the issue.
2) Navigate to Settings >> Apps >> Contacts >> Clear Data & Clear cache and restart the device.
3) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
If the issue still persists, We would request you to provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports)
Be sure to hit ♡ when you find an answer that works for you.
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