my J7 prime heats a lot and keeps losing battery

[sanjaydhiman]

I have to keep my phone on charge all the time

any help how much to get a replacement or change of battery (it has inbuilt battery)

Its hardly six months

[kanu]

bro it is not battery fault..yr phn is heat a lot because ot temp..keep yr phn in cool place..

[saurav]

by cool place he doesnt mean fridge

[kanu]

yaa

[Samsung_India_]

"Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. "

[sanjaydhiman]

i tried fridge as well ..

[sanjaydhiman]

lol

[sanjaydhiman]

tried everything buddy