Original topic:

messaging on j7

(Topic created on: 04-09-2018 11:57 PM)
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jazzy6
Beginner Level 2
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Galaxy J
i can't help out in messaging via my device .it is showing failed to send .
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admin_
Expert Level 5
Galaxy J
Thank you for reaching out to the Samsung community! We would like to inform you that kindly check the performance of your device after following below mentioned steps:

- Message>>Message>>3 dot>>settings>>more settings>>text messages>>Message center>>Remove number>>Rewrite the same number there>>Restart device and check it.
- Clear the data from Message (Setting>>Apps>>Message >>clear data).(Data can be removed)
- Kindly contact to SIM provider to take Message center number if still issue persists.
- Software update handset (Setting>>Software Update>>Update) update using 4G or Wi-Fi connectivity.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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