Original topic:

lost application

(Topic created on: 07-29-2018 11:08 AM)
163 Views
anu015
Active Level 3
Options
Galaxy J
I have lost my application of messages... it is not showing along with the installed applications... and also not showing in the disabled apps of application manager...
how can I get back the messaging app..??
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2 Comments
admin_
Expert Level 5
Galaxy J
Thank you for reaching out to the Samsung community! To get the message application back navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. If still the message application does not appear then we suggest resetting your device on factory mode after taking the data backup Via Smart switch and remove the account.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Harish143
Beginner Level 2
Galaxy J
first of all u reset the mobile after click the data backup
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