look my battery problem

[vimal]

my phone is j7 prime.my battery low and off my phone . after that i cant charge this phone.when i connect charger not charging after 4 hour when i put charger then only charge.

[Dina]

do factory data rest

[vimal]

thank u .now changed

[rishi12]

bro i am also face last 25 percent drops to 0 in 1 min in my j7 prime....

[Aadiiiiiii]

Yes I also face problem pls reply samsung

[vimal]

any change

[INDIANCYBER]

black theme use kar battry saver hamesha on karo and


important



2 bar ek kam karo


battry ko 0% pe leke aao aur fir charging pe lagao
and pure 5hours tak phone ko hat mat lagao

5hours bad power on karo phone ko


aur ye 2 bar karo battry problem solve hoga pakaa


aagar mene aapki koi madat ki ho to ek like jarur de

[vimal]

thank u

[admin_]

We apologize for the inconvenience caused. Regarding your device battery issue we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/