Original topic:

lock and mask app locked

(Topic created on: 05-26-2018 03:24 PM)
582 Views
rksharma1972
Beginner Level 2
Options
Galaxy J
Samsung j7 Prime
lock and mask app blocked200c7189-9114-4302-9ac8-26668b1a612f.jpg
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5 Comments
sahil657
Active Level 6
Galaxy J
enter the password
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akshayarun
Beginner Level 2
Galaxy J
524367
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akshayarun
Beginner Level 2
Galaxy J
not working app lock
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admin_
Expert Level 5
Galaxy J
Thank you for reaching out to the Samsung community! We would like to inform that if you are forgot the lock and mask app password then it cannot be recovered. You need to factory reset the device to use the lock and mask app again.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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pintuprajapati
Beginner Level 3
Galaxy J
I have forgot my s secure pattern...
I need to reset the pattern..
kindly do the need full..