j7 prime playstore issue

[ranawatbanna]

After oreo update playstore app dont install very long time plzzzz solve this issue 

[VSDevarakonda]

Clear Cache and Data of Google Play store and try.

[awanishmishra]

yes

[ZombieHRN]

yup clear app data of play store it will be fine

[MadhavHans]

I am not facing this problem I am using j7 prime

[ranawatbanna]

sab kr diya fir bhi nhi ho rha g

[PurshuRana]

after oreo update a factory reset is recommended for better performance

[admin_]

We do apologize for the inconvenience caused, please follow the below steps to fix the play store issue:

- Open play store settings >> Auto update app >> Disable.
- Open play store >> 3 bar >> My apps >> stop all the update.
- Check with different Internet connection.
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Play store >> force stop.
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Play store >> Storage >> clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/