Original topic:

J7 Prime Playstore Issue after Nougat Update

(Topic created on: 12-29-2017 02:13 PM)
228 Views
Manbomb
Beginner Level 2
Options
Galaxy J
Hi, I wanted to know that is anyone else facing the issue that many a times while using playstore, device blinks and restarts (especially when using playstore during charging). This issue started since upgrading to Nougat Update by Samsung.

I have tried clearing cache and data of playstore but to no avail.
Please suggest.
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3 Comments
sanchitbhise
Active Level 3
Galaxy J
yup same here but in my J7 Prime exactly same with Instagram
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iamraj123
Active Level 5
Galaxy J
do reset
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admin_
Expert Level 5
Galaxy J
Thanks for being with Samsung and for sharing your concern. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you.
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