j7 prime battery charging problem after software updates

[raymachhar]

j7 prime battery charging problems after software updates
not up 90%

[Jackie007]

same problem. my j7 prime shows 92% while charging and suddenly after 10 seconds it shows 97%. please respond and give a solution.

[admin_]

Thanks for query. We would like to inform you that this handset is enriched with most powerful features.Kindly follow below mentioned steps to overcome the issue:
1) We recommend you to charge your handset with original wall charger that came with your handset sales pack.
2) Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulation of dust/waste material.

[maheshsms]

I just complete 3 month I got my j7 prime but also gives a problem please fix this charge problem

[maheshsms]

hamne sab try Kiya par koi faida nahi hua