uvashu
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01-19-2019 11:30 PM in
Galaxy J
4 Comments
SouravRoni
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01-19-2019 11:59 PM in
Galaxy J
oreo update karne k baad hard reset karo. sab thik ho jayega. no problem will be there...
uvashu
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01-20-2019 06:28 AM in
Galaxy J
Maine ek bar ni 3 bar reset kiya h mobile but thik ni hua. vhi problem ho rhi h. video calling krne pr mera face dark dikh rha h
Juls
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01-20-2019 04:52 PM in
Galaxy J
same problem, The screen is darkening when video calling.The picture of the selfie is not getting better right now. Multiple times hard reset and also camera settings also. But still helpless.
admin_
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01-21-2019 01:44 PM in
Galaxy JThank you for sharing your concern. We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Send feedback>Error report>Collect log files>attach.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/