Original topic:

how to unlock apps if we forgot pattern of app lock and mask app?

(Topic created on: 06-09-2018 05:03 AM)
AARYA143
Beginner Level 4
Options
Galaxy J
I have forgotten my pattern for app lock in setting.. how I can reset it without looking data?
8 Comments
Chandu0010
Active Level 4
Options
Galaxy J
uninstal those apps
0 Likes
AARYA143
Beginner Level 4
Options
Galaxy J
I did not installed any app I locked my apps through lock apps provided in settings .
0 Likes
Chandu0010
Active Level 4
Options
Galaxy J
then i too dnt knw bro.
NiteshPandey
Active Level 4
Options
Galaxy J
go to settings-> find my mobile-> make all options on. Then lock your phone and then using any other mobile/system, go to " https://findmymobile.samsung.com " and sign in with your samsung account. You'll find several options including unlock. Just click the "unlock" and you'll be able to unlock your device completely and it'll remove all other security patterns, passwords and pins too which you need to set up again. Hope it'll be useful to you.363e3c3d-8326-439a-a2f8-6db4849a2f1a.jpg
admin_
Expert Level 5
Options
Galaxy J
Thank you for reaching out to the Samsung community! We would like to inform you that lock and mask app account password cannot be reset if you forgot the password. To use the lock and mask app again you need to factory reset the device. Take device data backup via smart switch and remove the account before factory reset.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes
Nickname6t7f7f6f7f7
Beginner Level 2
Options
Galaxy J
ok
0 Likes
Samsung_dz5YCzD
Beginner Level 2
Options
Galaxy J

It's not working we can use this feacher for only removing lock screens password we can not use this to unlock masked and locked aps plz help

 

0 Likes
123nik
Beginner Level 2
Options
Galaxy J
unlock pin lock forget of app lock and mask app??
0 Likes