bukeetagar
Beginner Level 2
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-17-2018 01:43 AM in
Galaxy J
Guys...
i am facing an issue like...whenver i see watsup status, after 5 mints if i want to see the same status again...it is throughing an error in watsup saying- "the file does not exting in your internal storage"
if anyone face the same issue...kindly help me to resolve....
i am facing an issue like...whenver i see watsup status, after 5 mints if i want to see the same status again...it is throughing an error in watsup saying- "the file does not exting in your internal storage"
if anyone face the same issue...kindly help me to resolve....
1 Comment
admin_
Expert Level 5
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2018 12:45 PM in
Galaxy J
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> WhatsApp >> Clear Cache.
2) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
1) Navigate to Settings >> Apps >> WhatsApp >> Clear Cache.
2) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/