Original topic:

google not functioning

(Topic created on: 03-23-2018 07:56 PM)
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satyaprakash08
Active Level 1
Options
Galaxy J
my google system in j7nxt is not functioning..whenever i search it just start loading and remains loading..I've checked there is no network problem
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2 Comments
Aryanshaikh
Active Level 7
Galaxy J
https://youtu.be/ACMFXAUjU1Q
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admin_
Expert Level 5
Galaxy J
Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Navigate to apps >> Settings >> Apps >> Google >> Storage >> Clear data and force stop.
- Update the Google app.
- Please run your device in safe mode.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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