Balvinder143
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02-05-2018 08:09 PM in
Galaxy J
Battery is draining drasticaly in my j7 pro plz resolve the problem....
The performance and touch issues are also there after the update plz provide a stable update or give some tips to resolve the problem
The performance and touch issues are also there after the update plz provide a stable update or give some tips to resolve the problem
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admin_
Expert Level 5
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02-06-2018 02:56 PM in
Galaxy J
"Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the us know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. Also would like to suggest you the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the us know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. Also would like to suggest you the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/