charging problem

[pritiranjan]

6 hours to full the battery why this issu in my j7 prime ?
who wait 6 hours
plz tell me how its solve

[pritiranjan]

no bro i will try with other datacable same problem

[Suranjan]

yea data cable Samsung device k liye sehi hain...tumne jo data cable try kiyatha yo china cable...mah bhi yea data cable use karte hain...

[KingPrime]

by Any 60 Rupees Charger In Market

[cruze]

i take a survey on some j7 prime users ,they tell that the device was lagging and battery draining issues in recent times
so please look at our problem samsung

[mujahidyahoo]

I cant charge may phone fast
er

[admin_]

We apologize for the charging issue facing in the device. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/