abhisbekkumar
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11-23-2017 01:09 PM in
Galaxy J
i am facing a problem regarding brightness ....it automatically go into high brightness ...and i cant able to reduce the brightness ....so i have to restart my phone again .
this js happening every day ....once or twice ..
this js happening every day ....once or twice ..
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Sambro
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11-23-2017 01:12 PM in
Galaxy J
which j series phone u r uaing
abhisbekkumar
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11-23-2017 02:50 PM in
Galaxy J
j7 prime
djunoxx
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11-23-2017 02:27 PM in
Galaxy J
The brightness automatically becomes maximum when the phone is in direct sunlight.
If you feel it is happening in error, make sure there is nothing covering the ambient light sensor on your phone (such as a screen guard, case, etc.)
If you feel it is happening in error, make sure there is nothing covering the ambient light sensor on your phone (such as a screen guard, case, etc.)
abhisbekkumar
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11-23-2017 02:49 PM in
Galaxy J
no its does not occur when phone is in direct sunlight ..it happens during night and ....i dont have any screen guard and case
admin_
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11-23-2017 05:07 PM in
Galaxy J
Thanks for being a part of Samsung community. Would like to tell you kindly follow the steps below to resolve your concern:-
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch. Be sure to hit ♡ when you find an answer that works for you.
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch. Be sure to hit ♡ when you find an answer that works for you.