Original topic:

bluetooth problem

(Topic created on: 10-09-2018 05:39 PM)
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Yamin
Active Level 3
Options
Galaxy J
Bluetooth disconnected frequently..i already did clear data and reset network and bluetooth settings in advanced menu..but the problem is same..there is no solution after that all changes.. also i did reset my phone but bluetooth problem is same..i have samsung level U bluetooth device..problem was same before this handsfree so i buy new bluetooth but problem not solve..what should i do..
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2 Comments
pankajur
Active Level 8
Galaxy J
https://youtu.be/aSuj0FXUgHI
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admin_
Expert Level 5
Galaxy J
Thank you for reaching out to the Samsung support communities! You have tried great step following Bluetooth and device reset. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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