Original topic:

battery problem

(Topic created on: 01-21-2018 01:08 PM)
533 Views
MohammedAbrar
Active Level 2
Options
Galaxy J
my battery is not charging after 91%
somebody suggested to remove battery and then place it
but my j7 max has non removable battery what to do?
13 Comments
Rajneeshydv
Active Level 6
Galaxy J
when phone reaches to 91% then remove the charger and reconnect it it definitely start charging.
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MohammedAbrar
Active Level 2
Galaxy J
then i must do the same everytime
there is no solution for this 😣
0 Likes
Rajneeshydv
Active Level 6
Galaxy J
yeah you have to do the same thing again and again until samsung is not going to fix this issue with an update.
0 Likes
MohammedAbrar
Active Level 2
Galaxy J
okay thank you
0 Likes
Buntu
Active Level 4
Galaxy J
I also having same problem😭😭battery not charging after 92% its take very long time to charge plss help😭😭😭😭
0 Likes
MohammedAbrar
Active Level 2
Galaxy J
is ur battery non removable
0 Likes
harry007rk
Active Level 1
Galaxy J
same problm hare .why plz relpy
0 Likes
MohammedAbrar
Active Level 2
Galaxy J
if it is u can do nothing till other update comes
0 Likes
admin_
Expert Level 5
Galaxy J
Thanks for being with Samsung and for sharing your concern. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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