Thanks for Being a part of Samsung community. Would like to inform you Kindly follow the steps below to resolve your concern :- 1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. 2) Navigate to apps >> Settings >> Apps >> Problematic apps >> Force stop. 3) Please run your device in safe mode. 4) Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you.
