Solve charging problem

[SouravKosta]

My samsung galaxy j7 prime is not charging properly and takes 7 hours to complete and my phone is 3years 6 months old what should I do?

[arunnechlani]

Have you tried factory reset?

[mkarthick]

try with different charger

[ѵօϲɑӀ4ӀօϲɑӀ]

Try changing your Charging Cable and power adapter.

[hedgehog]

change charger cable and adapter and factory reset once

[Bubluu]

It may help you.
Check for the following reasons:
1.Charging USB cable may be damaged.Try with other cable
2.Try to charge your device with official samsung charger
3. Charging port may be damaged.
4. Battery may be damaged
5. Weak power source
If above reasons are not the issue i think you sholud wait and visit a service centre after this lockdown.

[sahibs]

changing k cable khtb ho gya bhai chamge kr lo

[hedgehog]

https://www.androidauthority.com/10-reasons-android-battery-charges-slowly-fix-644814/ try this

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Follow the below steps to resolve slow charging issue:-

1. We always recommend to use genuine Samsung charger for charging your device.
2. Check physical condition of USB cable, if any tear or bent please replace it with the new genuine one.
3. Avoid usage of mobile phone during charging as it consumes a lot of battery.

If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support