sach1
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10-29-2018 01:48 AM in
Galaxy J
Hi Team.....
Secure folder is not working ...... there is no error msg .....tried all basic troubleshooting steps ..... including safe mode ...... is it common problem with all Samsung users ..... Can anyone help me what needs to be done ..... thanks
Secure folder is not working ...... there is no error msg .....tried all basic troubleshooting steps ..... including safe mode ...... is it common problem with all Samsung users ..... Can anyone help me what needs to be done ..... thanks
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admin_
Expert Level 5
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10-31-2018 02:50 PM in
Galaxy J
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/